OrdoFlow product
Missed Call Recovery
- Before
- A missed call goes to voicemail. Someone has to listen to it, write down the details, and remember to call back.
- What we built
- A callback queue. Each missed call becomes a ticket with the caller’s details, an urgency level, and an owner.
- After
- Staff work a prioritized list instead of a voicemail inbox, and each ticket stays open until someone closes it.